CCTV Maintenance Agreements from Visiontec

cctv maintenanceBy signing up to a Visiontec maintenance agreement you are not only safe guarding CCTV equipment but also covers against expensive call out charges. Click here to view sample maintenance agreement.
Every maintenance agreement is different because no two installations are the same – the one constant is the high level of service that you can expect from the leading UK CCTV installation specialists.

After an initial free consultation from a technical advisor, a specialist plan is set out where the requirements to properly service and maintain systems is devised at times convinient to the client. Visiontec engineers can visit site premises after regular office hours if needed in order to minimise work disruption.

After every visit, full documentation is provided detailing your system in full. This is very important because it can be used to identify any future faults quicker, proves to insurers that your system is in fully working order and is a necessary requirement of Visiontec’s commitment to SSAIB and ISO accreditations.

Visiontec Maintenance Contract Covers:

  • 2 annual service and maintenance visits.
  • Free fault call outs.
  • 24 hour manned service and emergency call outs.
  • 20% discount on parts and labour pricing.
  • Full documentation of all systems on site.

An extensive range of checks and diagnostic tests are performed with every site visit.

Duties Performed by Visiontec Engineers:

  • Check history of systems since last maintenance.
  • Visual inspection of all hardware on the system.
  • Verify fields of view are correct for cameras.
  • Test remote signalling and mains power supplies including charge rates.
  • Walk test all systems.
  • Check recording and playback functions on recording devices.
  • Repair minor faults (minor faults are free of charge).
  • Re-train staff on how to use new equipment.
  • Detailed written report in line with SSAIB and ISO.

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